FAQ
Default solution folder, feel free to edit or delete it.
Here's how to check your voice mail remotely:
You must call your business phone number and reach the specific extension number your want to check th...
Tue, 20 Feb, 2018 at 10:14 AM
If you are having issues checking your voicemail when calling into your extension remotely this is the most common cause: Do you have calls forwarded o...
Tue, 20 Feb, 2018 at 10:15 AM
If you are not receiving voicemail in your email's inbox:
Please check your email's Spam folder and whitelist the server address emails are deliv...
Tue, 20 Feb, 2018 at 1:15 PM
Please try the call again with a leading "1". For example: instead of dialing (888) 456-9876, dial 1 (888) 456-9876.
If you are dialing t...
Tue, 3 Mar, 2015 at 3:56 PM
While on a call press:
The transfer button (on the phone)
Then dial the outside number or the extension number into the keypad that you want to transfe...
Tue, 20 Feb, 2018 at 10:01 AM
Please confirm that the handset cord is plugged into the correct port on the side of the phone:
There are 2 phone jack ports: 1 for a headset and 1 f...
Tue, 20 Feb, 2018 at 10:03 AM
How to record your Auto Attendant message (includes after hours messages): You have 2 options:
Record the AA message yourself using guide we provide...
Tue, 20 Feb, 2018 at 10:11 AM
There are translucent buttons next to the LCD on the phone. These buttons light up green when you are on a call. If you are on a call and have another ...
Tue, 20 Feb, 2018 at 1:25 PM
Step 1: Obtain 2 calls: To conference call you must have 2 calls on the phone. One that you are speaking with and one on hold. Lets say you are already ...
Tue, 20 Feb, 2018 at 1:28 PM
On the phone itself select:
1) Menu
2) Basic Settings
3) Ring tones
4) There will be a set of ring tones that you can choose betwe...
Thu, 10 Sep, 2015 at 8:53 PM