FAQ

Default solution folder, feel free to edit or delete it.

How to Check My Voicemail Remotely
How to Check Your Voicemail Remotely You can check your voicemail from any phone, even when you’re out of the office, by calling into your phone system and...
Tue, 13 Jan, 2026 at 6:46 AM
Troubleshooting Remote Voicemail Access
Troubleshooting Remote Voicemail Access If you are having trouble checking your voicemail when dialing into your extension remotely, the issue is usually c...
Wed, 27 Aug, 2025 at 8:13 AM
Not Receiving Voicemail Messages in Your Email Inbox
If you are no longer receiving voicemail messages in your email inbox, follow the steps below to identify and resolve the issue. Step 1: Check Your Spam o...
Tue, 13 Jan, 2026 at 7:11 AM
“All Circuits Busy” Message When Placing a Call
If you hear an “All Circuits Busy” message when placing an outbound call, this usually indicates a dialing or routing issue rather than a problem with your ...
Tue, 13 Jan, 2026 at 7:07 AM
How to Transfer Calls
Transferring and Parking Calls on Yealink Phones Please check your device and confirm the model number.  1. Transferring a Call On T4 Series Phones (e...
Wed, 27 Aug, 2025 at 8:40 AM
Cannot Hear Caller After Answering
Cannot Hear Caller After Answering If you answer a call but cannot hear the person on the other line, please review the following common causes and troubl...
Tue, 13 Jan, 2026 at 6:52 AM
Recording or Updating Your Auto Attendant Greeting (Not an Extension Voicemail)
(Also applies to After-Hours Auto Attendants) You have two options for recording your Auto Attendant (AA) greeting: Option 1: Record the Message Yourse...
Tue, 13 Jan, 2026 at 6:57 AM
How to Toggle Calls or Conference in a Second Call
Call Appearance Buttons The row of translucent buttons beside the LCD screen on your Yealink phone are line keys. These buttons light up green when a call ...
Wed, 27 Aug, 2025 at 8:52 AM
How to Conference Call Without a Dedicated Conference Line
Step 1: Establish Two Calls To start a conference call, you must first have two active calls on your phone—one on hold and one live. There are two ways to...
Wed, 27 Aug, 2025 at 7:56 AM
Changing the Ringtone on Your Yealink Phone
To change your ringtone directly from your Yealink device: Press the Menu button on your phone. Navigate to Basic Settings and press OK/Enter. Sele...
Wed, 27 Aug, 2025 at 9:05 AM