Step 1: Establish Two Calls

To start a conference call, you must first have two active calls on your phone—one on hold and one live.

There are two ways to set up the second call:

a) Receiving a second call:

  • While speaking on your first call, you will hear a beep and see the second call appear on the LCD screen.

  • Press the Answer soft key. This automatically places the first caller on hold.

b) Making a second call:

  • While on the first call, press the Hold button.

  • Next, press New Call, dial the second number, and press Send.


Step 2: Join the Calls

Once you have two calls (one active and one on hold), you can merge them:

  • Press the Conf soft key (labeled “Conf”), located under the LCD screen. On most Yealink phones, this is the third button from the left.

  • Both calls will be joined into a single conference call.

Tip: You can press Conf during any live call to dial out to a third party and merge them into the conversation.