(Also applies to After-Hours Auto Attendants)


You have two options for recording your Auto Attendant (AA) greeting:

Option 1: Record the Message Yourself (on a computer or mobile phone)

  • Use the Sound Recorder program (available on most PCs).

    • Open the Start Menu, type Sound Recorder, and launch the program.

    • For best results, use an external microphone instead of the built-in computer mic.

    • Save the recording and email the file to: support@soundcurve.com.

  • On an iPhone, open the Voice Memo app and proceed to record your greeting. Then email the audio file to support@soundcurve.com with a description of how you want this greeting attached to your call flows.

  • In your email, include instructions on where in your Call Flow this recording should be applied.


Option 2: Professional Studio Recording

  • Send your custom script to: support@soundcurve.com.

  • We can provide a professionally recorded studio greeting for a one-time fee of $24.99 per recording.


Option 3: Customized Call Flow Setup

  • Schedule time with your Account Representative to design a personalized Auto Attendant call flow.

  • This service is included at no additional cost with your plan.



? Support Email: support@soundcurve.com