If you are not receiving voicemail messages in your email inbox:
Check your Spam/Junk folder.
If you find the voicemail emails there, mark them as “Not Spam” and whitelist the sender address.
If the emails are not in the Spam/Trash folder:
Submit a support ticket for assistance.
Is your Voicemail box full? Please check your voicemail box on your device or log in to your User Control Panel virtually to confirm.
How to Submit a Ticket:
Email: support@soundcurve.com
A Support Agent will assist you promptly.
Tip: Add the voicemail sender’s email address to your safe sender's list (whitelist) or mark it as a favorite to prevent future messages from being sent to your Spam or Trash folder.