You have two options for placing calls on hold:
1. Standard Hold
While on a call, press the Hold button on your phone.
The call is placed on hold, and only you can retrieve it by pressing the Resume or Hold button again.
2. Park a Call (Shared Hold)
To make a call available for anyone in your company to pick up, press the Park Call button.
The system will assign a park slot number (Line 1, Spot 1, Park 1that can be retrieved from another phone.
Note: On some phones, the Park Call button may not be labeled. If you don’t see it, please submit a support ticket for assistance.