Problem: the Sangoma Phone Desktop app is displaying errors or not functioning correctly.
Likely Causes: Sangoma Phone needs to be restarted, or perhaps the computer needs to be restarted.
Resolution Steps:
1. Log out of the Sangoma Phone desktop app (right click on the icon in the system tray, select log out):
2. Restart your computer.
3. Open Sangoma Phone and log back in. If you don't know your password, use the forgot password process to create a new one.
4. Once logged in, check to see if the issue is resolved.